|Mumbai||+91 22 6627 1111|
Effective 1 April 2016 RBS has successfully completed the transfer of its Private Banking and Wealth Management business to Sanctum Wealth Management Private Limited (“Sanctum”).
For any queries or clarifications, you may write in to the following:
For any queries or clarifications related to Corporate and Institutional Banking, India business you may contact us through the following:
Effective 1 October 2016, six branches namely Bengaluru, Gurgaon, Hyderbad, Noida, Pune and Vadodara have been closed. For any written correspondence post branch
closure, email us at firstname.lastname@example.org or write to us at:
Centralised Operations - TMU
The Royal Bank of Scotland plc
11th Floor, Tower "C", Cyber Greens,
DLF Cyber City Phase III, Sector 25A,
Gurgaon - 122002, Haryana, India
For Liability or Wealth accounts held in any of our closed branches ( namely Agra, Ahmedabad, Jalandhar, Jodhpur, Kolhapur, Lucknow, Mangalore, Moradabad, Nasik, Panipat, Salem, Surat, Thirupur, Udaipur) or Business Banking Accounts that have been closed, please email us at email@example.com
Effective 15 November 2013, RBS credit cards portfolio has been transferred to The Ratnakar Bank Ltd. (RBL). With this transfer, all legal liability with respect to credit card portfolio transferred will rest with RBL and RBS holds no warranty and makes no representation regarding the delivery, quality, suitability of services / products. Any disputes regarding the products/services of RBL related to the credit cards shall be addressed by RBL and RBS shall not be liable for the same. With this transfer, the terms and conditions of the cardmember agreement will have to be read with the name of RBL in place of RBS.
For any queries related to Credit card account assigned to RBL Bank, please contact:
For queries related to Credit Card accounts assigned to Phoenix ARC Pvt Ltd, please contact:
For any queries related to Credit Cards closed before 16 November 2013, please email your grievance to firstname.lastname@example.org and provide us with the following details while writing to us to help us address your concern.
For queries related to home loan / personal loan / auto loan accounts with RBS, please contact:
For queries related to Personal Loan / Business Loan accounts assigned to Phoenix ARC Pvt. Ltd, pleas contact:
For any queries or clarifications related to your investments, please contact the respective mutual fund / product manufacturer.
Please note RBS has terminated its corporate agency agreement with Aviva Life Insurance Company India Ltd and Reliance General Insurance Company Ltd. For any assistance on your policy/policies, please contact the respective insurance company directly as detailed below quoting your policy details:
|Insurance Partner||Toll-Free Number||Email Address|
|Aviva Life Insurance Company India Ltdemail@example.com|
|Reliance General Insurance Company Ltd||1800 firstname.lastname@example.org|
Key Policies & Commitments